Privacy Policy

1. Who We Are

This privacy policy applies to XmasGifts / Lion Promotional Gift Co., Limited, operating the website xmasgifts.net ("we", "us", "our"). We are a B2B wholesale supplier of custom Christmas gifts and holiday merchandise, headquartered in Yiwu, Zhejiang, China.

2. Information We Collect

We collect information you voluntarily provide when using our services:

• Contact & inquiry data: Name, email address, company name, phone number, country, and message content submitted through our contact forms, quote requests, or email correspondence.
• Business information: Company details, shipping address, product requirements, customization specifications, and order details shared during business discussions.
• Communication records: Emails, chat logs (via WhatsApp/WeChat), and call notes related to your orders or inquiries.

We do not collect: Payment data (processed directly by banks/T/T — we never store credit card numbers), website visitor analytics beyond basic server logs, or any data from third-party advertising trackers.

3. How We Use Your Information

• To respond to your inquiries, prepare quotations, and process orders
• To communicate with you about production status, shipping updates, and delivery
• To improve our products, services, and website experience
• To comply with legal obligations (export documentation, customs declarations)
• To send you relevant product updates or seasonal catalogs (only with your consent)

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited data only when necessary:

• Production partners: Factory partners receive only the specifications needed to produce your order (no contact details shared without explicit approval).
• Logistics providers: Shipping companies receive consignee information required for delivery.
• Legal requirements: When required by law, court order, or government authority (e.g., customs, export control).

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

6. Cookies & Website Tracking

Our website uses minimal technical cookies essential for site functionality (language preference, form session state). We do not use advertising cookies or cross-site tracking pixels. Our Cloudflare CDN may set security-related cookies for DDoS protection.

7. Your Rights (GDPR & General)

If you are in the EU/EEA or any jurisdiction with data protection laws, you have the following rights regarding your personal data:

• Right of access: Request a copy of the data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal retention requirements for business records)
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Opt out of marketing communications at any time

To exercise these rights, email us at [email protected]. We will respond within 30 days.

8. International Transfers

As a China-based company serving global clients, data processing may involve international transfers. When we transfer data outside your jurisdiction, we ensure appropriate safeguards are in place (standard contractual clauses where legally required). Our primary operations and servers are based in China.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined above, typically: